E-Gift Card policy

Ordering ECO GRILL e-Gift Cards

  1. You can purchase ECO GRILL E-Gift Cards in the following denominations:
    - £100
    - £250
    - £500
    - £1000
  2. If you have a query on an existing E-Gift Card order, or if you would like to order E-Gift Cards by telephone as a private or corporate customer, please call 020 7100 6082.
  3. We accept the following payment methods:
    - Mastercard credit & debit cards
    - Visa credit & debit cards
    - Maestro
    - Shop Pay
    - American Express
    - ApplePay & GooglePay
  4. All orders are subject to security checks.  If additional card security checks are required this may delay the delivery of your E-Gift Card. If your order fails security checks you will be refunded.
  5. If you are sending to someone else, you will be able to include a personal message with your E-Gift Card that will be included in the email to your recipient.
  6. If you are sending the E-Gift card to yourself to print at home, you will receive an email with the relevant details including a link where you can check your current balance.

ECO GRILL e-Gift Card Terms and Conditions

1. The ECO GRILL E-Gift Card can only be redeemed at www.eco-grill.co.uk as part or full payment for goods (exclusions apply).
2. Protect your E-Gift Card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash.
3. This E-Gift Card will expire 24 months from purchase.
4. This E-Gift Card cannot be exchanged for cash. No change or refund will be given, except in accordance with your statutory rights. Any balance remaining on the card may be applied to future purchases, provided the card has not expired.